Expanding on a recent article about IPOWER, I decided to provide the steps that helped us during a recent irritating incident regarding the hosting giant. 

We work with many hosts as our clients many times have acquired hosting services before working with us.  And, to be fair, transferring domains between registrars is never a walk in the park.  The process is clunky (purposefully?) and for the average Joe, it is easy to drop the ball and never complete the process.  However, IPOWER and a few others take the clunkiness to a new level. 

Here is what we have to do in order to transfer domains out of IPOWER’s hands.

1)      Contact IPOWER* and ask them:

a.     To unlock the domain (transferring a domain is impossible if the domain is locked)

b.     For  the Authorization or EPP code

c.     For  the login credentials to OpenSRS.net (never give this information out)

Results will vary, but often IPOWER will send an email or two to the administrative contact email address immediately containing the information requested.  Once we have all three items.  We login to OpenSRS and double-check the info (See Step two).

*We go to IPOWER’s homepage early in the morning and engage in a live chat.  The queue is usually short during that time of day and we can usually get help in just a few minutes without having to put together a lengthy email or make a phone call.

2)      We then go to https://manage.opensrs.net/ and login using the credentials that was given via IPOWER.

a.    We need to click “Domain Locking” and make sure the domain was unlocked.  If it wasn’t, we unlock it.

b.    We then click “Domain Extras” and double-check to see if the authorization code is correct.

3)      We go to the gaining registrar (the new domain name provider) and start the transfer process.

 The domain should be transferred within 5 days unless the domain is locked or the current registrar(IPOWER) denies the transfer. 

Filed under: Misc. Tech by admin